Frequently asked questions about an Escape Game session
You will find below the answers to all the frequent questions you may have about an Escape Game session. You will have all the practical information you need to discover this real-time escape game.
And for all other questions, don't hesitate to call us at 06.31.50.51.25!
ARE WE REALLY LOCKED IN?
No. In fact, you can leave the room at any time through the main door. This means that claustrophobia sufferers can rest assured that you are not locked in and can interrupt the game at any time in case of emergency.
IT LOOKS NICE, BUT HOW TO BOOK?
All game sessions must be booked in advance on this site, with secure payment by credit card. A confirmation e-mail will be sent to you indicating the instructions that you must follow on site, including a password that you will have to communicate to us to identify yourself. For a better game experience, it is preferable to arrive on time, as a delay would penalize you in the duration of the game. As soon as you arrive, our game master will guide you through your experience.
Attention: all reservations are firm and final. No change of date or refund is possible.
HOW LONG DOES A GAME LAST?
We will give you a total of 1.5 hours, including 1 hour of play. We will ask you to arrive 15 minutes before the start of your session, which will last precisely 60 minutes. Count on 15 minutes at the end of the game for a debriefing with your game master.
HOW MANY PEOPLE SHOULD OUR TEAM CONSIST OF?
You must form a team of 2 to 5 people. Please note: if you play with two people, your task will be more difficult, because fishing for clues and thinking together will take more time. But time is precious in an escape game.
Playing with more than 5 people is not possible, as the lack of space would make your experience painful and you might not be efficient in your research and team communication. Furthermore, our escape games are designed for 2 to 5 players, not 6.
CAN CHILDREN PLAY?
Children from 8 years old can participate in the game, and must be accompanied by two adults, at least one of whom must be of age. However, we would like to draw your attention to the fact that most of the riddles cannot be completed by a child alone.
We cannot accept groups made up of minors only, even if they are over 12 years old.
SMILE, YOU ARE BEING FILMED!
Your game master will follow you throughout your mission, thanks to cameras. Don't worry, nothing is recorded!
It is simply a matter of us being able to accompany you throughout your mission, and to help you in case of blockage.
IS IT POSSIBLE TO CANCEL OR MOVE A RESERVATION?
Unfortunately not. Once your reservation has been confirmed, no refunds, cancellations or rescheduling will be possible.
IS IT POSSIBLE TO OFFER THIS ADVENTURE AS A GIFT?
Yes, just order a gift certificate for an Escape Game session. This gift certificate will be valid for two years from the date of purchase.